Frequently Asked Questions
Where are you located?
Darling's Chrysler Dodge Ram Augusta is located at 439 Western Avenue in Augusta, Maine.
Is Darling’s hiring?
If you’re looking for a company with strong roots, an eye for the future, great benefits, and a focus on employee and customer satisfaction, you should work with us! You can see our current job listings here.
We are proud to have been named one of the Best Places to Work in Maine for the past 8 years!
Do Chrysler, Dodge, Jeep, or Ram have EV (Electric Vehicle) models?
Chrysler: At this time, Chrysler does not offer an EV model for sale.
Dodge: At this time, Dodge does not offer an EV model for sale.
Ram: RAM does not currently have an EV available, but the Ram 1500 REV EV is slated for production as a 2025 model and should be available in late 2024.
Do Chrysler, Dodge, Jeep, or RAM have hybrid vehicles?
Chrysler: Yes, Chrysler offers the Pacifica Plug-In Hybrid vehicle.
Dodge: Yes, Dodge offers the new Hornet R/T Plug-In Hybrid Vehicle
RAM: RAM does not currently have a hybrid available, but the RAM 1500 Ramcharger Hybrid is slated for production as a 2025 model.
What do Chrysler, Dodge, RAM offer for third row vehicles?
Chrysler: The Chrysler Pacifica is available with three rows of seating for up to seven people.
Dodge: The Dodge Durango is available with three rows of seating for up to seven people.
What are the most popular models for Chrysler, Dodge, RAM?
Chrysler: The Chrysler Pacifica has been Chrysler’s top selling vehicle in recent history.
Dodge: While many would say it would be the Dodge Challenger, the best selling Dodge vehicle was the Dodge Charger in recent history.
RAM: The RAM 1500 has been RAM's top selling vehicle in recent history.
What are their most fuel efficient models?
Chrysler: The Pacifica Plug-In Hybrid is Chrysler’s most fuel efficient vehicle capable of an estimated 82 MPGE (fuel/electric combined). Your mileage will vary and depends on several factors including your driving habits and vehicle condition.
Dodge: The Hornet R/T plug-in hybrid is Dodge’s most fuel efficient vehicle capable of an estimated 77 MPGE (fuel/electric combined). Your mileage will vary and depends on several factors including your driving habits and vehicle condition.
Do you sell pre-owned Chryslers, Dodges, RAMs, and/or other makes?
Yes, Darling’s sells used and certified pre-owned Chryslers, Dodges, and RAMs. At our Darling’s Augusta dealership, we also sell new Hyundai vehicles and pre-owned vehicles from other manufacturers. In total Darling’s sells 14 new vehicle brands as well as used vehicles and has eight dealerships in Maine.
How do I set up a service appointment?
You can request a service appointment here.
Why is my vehicle vibrating after driving in a snow storm?
You may be thinking twice about driving to Sugarloaf for a day of skiing if your car is shaking during the winter. It’s understandable to be a bit nervous if this happens but it’s likely a minor issue.
During the winter months in Maine, snow, slush, ice, and dirt can stick to your wheels and wheel wells. This accumulation can throw off the balance of your wheels and tires creating a shaking or jarring sensation.
This issue can be easily remedied by removing the frozen mush from the wheels and wheel wells. Be sure to grab some old gloves to protect your hands and keep them warm. Another method is to clean it out by taking your car to a hot car wash. You could also wait for it to warm up and melt. If you’ve done all you can and still have a vibration, you may be dealing with a different, more serious issue. Contact our service department for guidance.
How often should I change my oil?
Service intervals can vary depending on your vehicle’s model, year, oil type, and your driving habits. You should always refer to your owner’s manual for the proper manufacturer recommendation for your vehicle.
For most newer Chrysler, Dodge, RAM models, it is recommended to change the oil and filter between 7,500 and 10,000 miles, but some vehicles may need to be changed more frequently.
Our service team can help you determine if your oil should be changed and schedule an appointment for you.
How often should I change my engine air filter?
It is usually recommended that engine air filters should be checked at least once a year and changed between 30,000 and 45,000 miles depending on your average driving conditions. The service interval can vary based on year, model, and driving conditions, so check your owner’s manual to verify the proper procedure for your vehicle.
Our service advisors can also help determine if your air filter should be checked or replaced and schedule an appointment for you.
How often should I change my cabin air filter?
Cabin air filters should be checked every 10,000 miles and it is recommended that they should be changed between 15,000 and 30,000 miles depending on your average driving conditions. The service interval can vary based on year, model, and driving conditions, so check your owner’s manual to verify the proper procedure for your vehicle.
Our service advisors can also help determine if your air filter should be checked or replaced and schedule an appointment for you.
Should I put winter/snow tires on my vehicle?
Winter/snow tires will always outperform all-season tires under winter conditions and provide greater cornering, control, and stopping ability. They have unique tread patterns and wider grooves to provide enhanced traction on snow and ice and an enhanced ability to expel water and slush. Winter/snow tires are also composed of a soft rubber compound that keeps its flexibility as temperatures drop.
When should I purchase new tires?
There are a few conditions you can check to determine if you need new tires.
Possibly one of the most important is to check the tread depth of the tire. This can be easily done with a penny. Place the penny into a tread groove with the top of Lincoln’s head pointed to the bottom of the groove. If you can see the top of Lincoln’s head, then the tread is at the end of it life and should be changed. Be sure to check all four tires.
Look for uneven tread wear. If you notice a tire is wearing unevenly it may be a sign that the tire is under or over inflated, a wheel is misaligned or imbalanced, or there is a mechanical issue. If you notice uneven wear you should have it checked by a vehicle service professional. The age of your tires is another factor for tire replacement. Tires decay naturally over time becoming harder, brittle, weak, and unsafe to drive on. If your tires are more than six years old, it’s time for them to be replaced despite the tread life or mileage.
Damage from hitting a pothole, running over a nail, or curbing a tire may compromise the integrity of a tire. It is always a good idea to have a professional check the tire soon after an incident happens. Often the tire can be repaired or it may need to be replaced.